Yes. Email support for a cool-off or a self-exclusion, and it is applied.
Two things are available, and neither costs you anything.
Cool-off
A short break. Your account is locked for a period you choose and reopens on its own afterwards. Your balance is untouched, and you can withdraw during it.
Self-exclusion
A long or permanent close. It cannot be lifted early, and we will not reopen the account on request during the period — that is the point of it.
- 1Email [email protected] and say which one you want.
- 2Say how long.
- 3We apply it and confirm by email.
Do it first, not later
Email [email protected] for the break before the session you are worried about, not after it. Support will never talk you out of one.